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2026-17648 - L2 Process Support Specialist M/F

Thu, 11 Jun 2026 14:21:17 Z

Fonction : Fonctions Supports/Digital & Technologie
Type de contrat : CDI-Temps plein
Description du poste :
• Provide support on TMS to users, in line with OPS policies and business needs in order to ensure an optimized utilization of our Operational TMS, Rate and bidding application. • Ensure an optimized utilization of our Operational TMS, and our GFF inhouse Rate and bidding applications by providing the support to users, supporting the deployment of new functionalities, performing (re) training on specific functionalities, identify opportunities for process improvements and drive best practice sharing. • Analysis, classification and solve Incidents related to our TMS system. • Review the approval tests on functionality of new versions provided by our software supplier • Provide TMS application support on global scale • To promote in the L2 members to Identify TMS and helpdesk application training needs. • Review the schedule for the Global and country specific trainings • Work closely with team members, Key Users (Level 1 Support), application specialists (Level 3) and TMS vendor (Level 4) for incident issues • Support of local country key-users on how to use the TMS • Assist with the creation of solutions for IT Incidents and/or monitor progress while escalated to higher level support groups • Evaluate effectiveness of training and provides feedback on improvement possibilities • Monitor quality of system utilization by users, in line with policies and standards, and initiate corrective and escalate actions if needed to ensure an optimized utilization of our Operational TMS • Administer ticket handling records aligning time response with the Team • Administer, analyse and report testing results to System Administrator Manager • Administer and report the issues to countries • Administer and report the Accreditation process to countries • Administer and report the KPI's GSDM report to System Administrator Manager • Administer OPS documentation in Intranet • Analyse and classification of IT Incidents of our TMS for all enabled countries and Geodis companies • Administer the documentation of IT Incidents in the helpdesk ticket system, tracking of problem solving and controlling of the service quality development • Major Incident Management and communication • Participate in Testing. • Create reports and comply to SLA and KPI for organization. Candidate will be required to work in irregular shifts including Night shifts and occasional support on weekends to support the major changes and releases.

Overall Experience between 5- 7 years (Business background 3 years' experience in logistics and forwarding or an IT background with 3 experiences in support of logistics systems). Mandate certification Cargowise Certified Professional Candidate will be required to work in irregular shifts including Night shifts and occasional support on weekends to support the major changes and releases.
Ville(s) : Delhi NCR, Geodis gurgaon office
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)
Langue / Niveau :
Anglais : Maitrise Courante

2024-14094 - Senior Specialist/Specialist, OMS M/F

Wed, 11 Jun 2025 08:26:20 Z

Fonction : Activités Opérationnelles/Douanes & Conformité des échanges internationaux
Type de contrat : Externe
Description du poste :
KEY RESPONSIBILITIES: • Work with account management team to support day-to-day operations and correspondence between internal and external customer. • Prepare regular KPIs to support management review. • Collect necessary documents according to defined process, responsible for record retention. • Communicate with internal stakeholders and suppliers to conduct operational execution in accordance of business controls and support compliance testing based on criteria set with customers. The scope of tests covers operations managed by customer's service providers (LLPs. LSPs etc.), provide supporting documentation and evidence to support testing process. • Support periodic customer and government audits and reviews relating to activities performed for OMS trade compliance support. • Prepare commercial and shipping documents on behalf of customers. • Maintain systems access controls as stipulated by customer. • Other assignments from Management as required. • Analytical Expertise to analyse areas of improvement and provide corrective/preventive actions

DESIRED MINIMUM PERSONAL REQUIREMENTS: Education: • University Degree • Logistics/Supply Chain/International Trade background preferred Language: • Fluent English proficiency in reading, writing and speaking Essential Skills and abilities: • Familiar of end-end domestic / international operations • Expertise in Trade Compliance requirements of international flows • Good sense of risk management from operation process perspective • Experience in coordination across countries and cultures • Good interpersonal and communication skills, both oral and written • Good analytical skills, detailed and understands data collection and statistics • Strong numerical and computer literacy (advanced user of Microsoft Office, especially Excel for reporting preparation) • Experience in operational execution in WMS/TMS or other logistics system • Well organized and able to work independently. • Results-driven and self-motivated under pressure • Timely/Quality execution of tasks assigned • Ability to work as part of a team and customer-oriented • Flexibility is required and will occasionally involve work outside normal business hours and at weekends Experience (specify minimum periods): • At least 4 to 5 years experience in logistics and supply chain industry. • At least 4 to 5 years experience in operation (prefer in Hi Tech industry related warehousing and transportation activities). • At least 4 to 5 years experience in a multicultural environment. • Experience of business controls/risk management/compliance testing and audits will be an advantage. • At least years experience in a multicultural environment within global organization. OTHER REQUIREMENTS / POINTS TO NOTE: • Passion for the business • Integrity and trustworthiness • Security sense • Asset Protection Awareness • Taking ownership • Good analytical skills and logical problem-solving. • Able to work independently and as part of a team.
Ville(s) : Bangalore
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)

2025-15651 - Documentation Clerk-Guangzhou M/F

Wed, 11 Jun 2025 07:34:14 Z

Fonction : Activités Opérationnelles/Affrètement
Type de contrat : CDI-Temps plein
Description du poste :
1. Report shipment details to overseas agent and get SOP; 2. Booking space and arrange picking up / delivering goods, custom clearance to ensure route and facilitate the movement of shipments to meet with the service requirements as required by the customers; 3. Distribute pre-alert and relevant message to appropritate parties; 4. Quotation; 5. Assist doc team to solve shipment problem; 6. Ensure accuracy of bill of ladings, invoices, job listing and records are kept up-to-date; 7. Finish other work assigned by the manger

College or University Preferred Experience and Knowledge (number of years, type of experience) 1 year working experience preferably in seafreight forwarding Necessary Technical / Functional Skills Good command of English & Chinese Accurate typing Basic computer knowledge is required to perform data entry, handling of email routine and access intranets.
Ville(s) : Guangzhou
Niveau d'études min. requis : BAC+2 / BTS / DUT

2025-15481 - Business Development Manager-Sales & Marketing-Guangzhou M/F

Mon, 19 May 2025 07:40:04 Z

Fonction : Fonctions Supports/Commerce
Type de contrat : CDI-Temps plein
Description du poste :
1. Ensure that the Global Sales Process is driven and followed up by Business Development Managers. 2. Making sure the sales department follows and operates within the guidelines of the Sales Goals and Action Plan(GSP) 3. Responsible for carrying out sales activities and campaigns within the given segment 4. Responsible for selected customers and prospects 5. Possible responsibility over a segment, which requires deep knowledge of the branch in question 6. Meet given sales targets 7. Other tasks from department manager

1. Proactive, strong self motivated & responsible. 2. Ability to communicate clearly to the internal organization and to customers on all levels 3. An immediate presence as a manager-on the spot, easily accessible 4. High personal integrity 5. Operational strength-to make it happen 6. Ability to create development opportunities 7. Has a strategic view of the business and acts internally to optimize it 8. Decision making ability 9. Has the ability to create stable relationships and maintain them on a long-term basis 10. Ability to use time efficiently 11. Strong people skills 12. Result-oriented-is motivated by achieving good results
Ville(s) : Guangzhou
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)

2025-15336 - Key Account Manager, Shanghai M/F

Fri, 25 Apr 2025 05:59:51 Z

Fonction : Fonctions Supports/Commerce
Type de contrat : CDI-Temps plein
Description du poste :
· Contribute to the sales strategy on assigned Corporate Accounts portfolio growth objectives · Ensure the development and maintenance of customer relationships and enhance overall client portfolio, safeguard sales revenue and ensure customer satisfaction · Ensure the identification and targeting of opportunities with customized propositions · Gather, consolidate, analyse and report management information · Drive behavior towards strategic engagement and value creation for assigned portfolio of accounts and strategic targets; · Embrace the 5 values of Geodis be an ambassador by demonstrating these values in everything you say and do. · Steer, develop and motivate the local account managers to sell, maintain and support the assigned clients

- University degree or equivalent - Have senior level management experience, as well as be familiar with the principles and practise of supply chain management. - Sales experience and working knowledge of the international transportation and logistics industry preferred. - Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences. - Good negotiation techniques - Good sales techniques; concept sales, customer psychology and purchasing patterns - Project management skills - Good computer skills, familiarity with Microsoft office, etc. - Fluent in local language, comfortable in English and other languages that the job requires to manage customer and other contacts - Excellent presentation techniques
Ville(s) : Shanghai
Niveau d'études min. requis : BAC+2 / BTS / DUT
Langue / Niveau :
Chinois : Langue Maternelle
Langue / Niveau :
Anglais : Maitrise Courante

2025-14945 - HR & Admin Officer M/F

Tue, 18 Feb 2025 08:40:31 Z

Fonction : Fonctions Supports/Ressources Humaines
Type de contrat : CDI-Temps plein
Description du poste :
• Day to day execution of HR support such as: o Interview arrangement and making proper interview records / reports as per request; o Local office training program organize and coordinate as per yearly training plan, make training record and timely follow up with training evaluation; o Coordinate with local staff commencement and staff exit, make sure all staff commencement and exit process running smoothly and align with global HR policy and local labour law. • Act as bride of employees and manager to transfer the information. • Responsible for general administrative support to Beijing branch office, serve as administrative liaison with others within and outside the company. • Help with the scheduling of meetings, conference calls, corporate/team functions and events, and other appointments. • Collect and maintain accurate data to prepare various reports and statistics. • Prepare payment requests and E-forms for management approval; follow up on questions pertaining to requests for approval for company information release • Answer phone calls, screen callers, and direct incoming calls to the appropriate party promptly and efficiently when management is not available or out of office; take and relay messages; greet visitors. • Any other duties as assigned. • Other tasks assigned by Manager.

• Basic CV screening skills and interview skills over telephone and face-to-face interview; • Good knowledge of Microsoft Office, Excel, Word, PPT • Good communication skills both to internal and external clients • Efficient use of time • Familiar with company HR policies and local SOP for government application and handling • Fluent in local language, as well as English (read, spoken and written), and other language helpful in daily business.
Ville(s) : Ningbo
Niveau d'études min. requis : BAC+2 / BTS / DUT
Langue / Niveau :
Anglais : Maitrise Courante
Langue / Niveau :
Chinois : Langue Maternelle

2024-13364 - Supply Chain Specialist (Senior/Junior) M/F

Fri, 23 Aug 2024 08:13:24 Z

Fonction : Activités Opérationnelles/4PL Operations
Type de contrat : CDI-Temps plein
Description du poste :
1. First point of contact for customer/partners/carriers for operational support for end-to-end logistics activities, including booking, imports, exports, warehousing, inventory management, local delivery, loss and damage claim handling etc. 2. Coordinating with various oversea regional forwarders, brokers and warehouse operators and local distributors to support timely receipt and delivery of shipments to customers. 3. Review and ensure the quality of all shipment reports, evaluate information sources for accuracy, reliability and relevance. 4. Handling escalation cases and critical shipment orders from customers. Efficiently coordinate with customers and various oversea regional teams to resolve logistics supply chain issues in timely manners, satisfying customers' requirements. 5. Carry out weekly, monthly and ad hoc reporting 6. Assist the manager to organize, reviews and prepare KPI report 7. Be flexible to assist other team members with related task as required. 8. Perform other ad-hoc duties as assigned.

Majors in Logistics/Supply chain/International Trade/Business English are preferrable. Good understanding of English in reading, writing, and speaking to meet daily business communication requirements. Related working experience in Shipping line, freight forwarding industry is a plus. Solid knowledge on import/export process in Asia Pacific countries. Being experienced user of one or more IT systems used within the freight forwarding industry and MS Office applications. Excellent communication skills in English (written & verbal) and have good intercultural skills. Customer-oriented, creative and a representative team player.
Ville(s) : Shenzhen
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)
Langue / Niveau :
Anglais : Maitrise Courante

2024-13587 - Operation Specialist M/F

Thu, 09 May 2024 07:57:12 Z

Fonction : Activités Opérationnelles/4PL Operations
Type de contrat : CDI-Temps plein
Description du poste :
Objective / Purpose of the Department (describe the goals clearly) •Lead and manage Device as a Service(DaaS) Workstation as a service(WaaS) & Any think as Service (XaaS)requirement to support customer •Update the MPO and Service now orders •Interact with client and 3PL to manage the services level requirement (SLA). Objective / Purpose of the Job (describe clearly the level of responsibility and expected result) •Managing the DaaS and WaaS service requirements. •Managing the MPO and service now order creation and Business Event update •Working with contracted 3PL for service requirement ( Warehousing , Repair management and Deliveries) and ticket management •Support Multiple APAC country services to support customer Key Activities / Accountabilities Device delivery, management & RMA services (ComputaCenter) – Forward & Reverse •Ticket management on ServiceNow for device delivery, management and RMA services. • Review & managing the repository of Inbound, Outbound shipping documents including the PODs. • Coordination with supplier for vehicle placement, pickup, delivery, device repairs and TAT management. • Coordination with customer for the services rendered, repair quotation approvals, • Preparing and publishing MIS to customers. • MPO order creation and preparing the report of the same. • Billing report preparation, validation and submission • Act as a single point of contact for country team, customers and suppliers for end-to-end Daas , WaaS and XaaS service requirements. MPO Update. •Order creation - Manual data entry, Data entry via mass upload and order Verification •Order creation - EDI update management from client & supplier •Modifications for inputs received manually/EDI •Monitor unallocated orders and allocation (through system or manually) •Adhoc order management and allocation •Input business event manually/mass upload/EDI and monitor the data. •Monitor, update and validate operational data for billing •Manage exception process • Review control reports and seek IT support for issue resolution and correction • Customer View – Web portal to help customer in case track and trace access is required. • Maintain master report of all geoflow orders status /pending /current details of validation etc. • Establish and monitor supplier performance for all inputs/EDI accurately for timely, accurate billing • Ability to run business analytical tools ( BI, Cognos, Tableau etc Supplier Relationship Management: Maintaining good relationship with supplier to gain support and support growth of the supplier's partnership with us. Including bringing innovation from-outside-in to support GSCO's vision of value creation to customers. Expanding supplier base to ensure most competitive rates achieved from the market. Supplier selection and evaluation for existing and new customer requirements and ensuring that suppliers are appropriately inducted into the GSCO Vendor List.

Essential Educational and / or Training Qualifications & Certificates •Bachelor's/ University degree in Supply Chain Management •At Least three to five years work experience in supplier management or sourcing. •Able to speak, read and write English fluently is required. •Good understanding of Supply Chain, Warehouse & Transportation with respect to operations, supplier management and billing. •Should have thorough knowledge of understanding supplier contracts/customer contract rate card including accessorial, terms and conditions, service requirements, penalties, discounts etc. as applicable to 4PL and 3PL. •Should be well versed in Freight bill verification tools and supply chain operations. •Good knowledge & experience using reporting / analytical tools (Excel, Bi, Cognos, Tableau etc.) •Understanding of all the Operations processes and capable of mapping to customer requirements. •Strong analytical skills and ability to analyze data and provide insights using reports and data. •Proficient in using MS office and ability to learn new IT tools as applicable for business. •Good team player and ability to work with both internal and external stakeholders. •CI 2 and out of box thinking Preferred Experience and Knowledge (number of years, type of experience) •Good communication and presentation skill. •Good team spirit and direct the team to achieve the committed results. •Ability to work in Multicultural environment and different time zones Necessary Technical / Functional Skills •Good Analytical skills. •Good working knowledge of MS Office and one Analytical tool / Procurement Tool, knowledge of use of BI tools such as Qlik Sense, Power BI, etc. would be advantages. • Supplier relationship management or contract management related job experience in 3PL / 4PL industry. • Good communication and presentation skill. Required Behavioural Competencies (refer to or attach the relevant Company/Divisional competencies description for this role) • Ability to deal and communicate effectively with people across the global organization and cross functions. • Be able to work under short lead times to support any projects. • Open to learning on a regular basis and be tech savvy
Ville(s) : Bangalore
Niveau d'études min. requis : BAC+4 / MAITRISE / MASTER(1)